Intertec has successfully established core technology teams for developing custom and turnkey solutions for medium and large-scale organisations. Let us help your business become more efficient in its processes via our custom solutions.
Unlike many of our competitors in the Internet and online world who have built static marketing web sites for organisations, our consultants have been involved from the outset in design, development and implementation of successful interactive business applications and solutions.
time tracking and timesheet management
Time recording and timesheet management tasks are often critical aspects of the running of successful and profitable businesses. Yet, they can be two of the more time-consuming and onerous tasks if not properly or efficiently managed. Intertec offers two world-class timesheet management solutions to help with the efficient running of your organisation:
TimePro is Intertec's very own world-class timesheet solution designed and developed entirely by our talented team of consultants. TimePro is designed to help streamline the process of recording, tracking and managing time spent by staff on projects.
TimesheetCTR is a niche timesheet management solution that is based on the Cost/Time/Recovery (CTR) methodology often used by mining and engineering companies.
Our timesheet management solutions are both 100% web based and developed using state-of-the-art web technologies such as Microsoft Active Server Pages, Microsoft IIS, Microsoft SQL Server, MS Internet Explorer, Netscape Navigator and more.
Both timesheet management solutions can be completely customised for larger businesses or corporations that have specific timesheet requirements or are looking for a solution that is more tightly integrated with other business systems.
This option is very cost effective when compared to building your own timesheet application from scratch as you are able to leverage our core technology components and our extensive experience in this area.
help desk and customer support solutions
Intertec has the industry experience to offer a wide range of professional consulting services for organisations looking to implement Touchpaper FrontOffice, a world-leading help desk and customer support center solutions. This includes a full array of consulting, implementation, training and product support.
The primary purpose of the Consulting and Implementation Services team is to provide order fulfilment and ultimately, happy customers with completed and fully operational help desk installations. The team also seeks to add their experience to the customers' support operations and advise them on the best methods of implementation to ensure that the product meets the customers' expectations.
Providing several tiers of support coverage depending on your needs, Intertec's Customer Support Center is ready to help you with your day-to-day questions. Phone, fax, email, and on-site support are all available. All our product maintenance programs include free upgrades and local support during the life of your contract.